Returns & Shipping Policy
Due to the nature of food and consumable products, returns are not accepted once the package has been opened or used.
However, returns or replacements may be considered in the following cases:
You received a damaged product
You received an incorrect product
The product is expired at the time of delivery
To be eligible for a replacement:
The issue must be reported within 48 hours of delivery
The product must be unused, unopened, and in original packaging
Clear photos/videos of the product and outer packaging must be shared
Replacement Process
Once your request is reviewed and approved:
A replacement will be shipped at no additional cost
In case a replacement is not available, a refund or store credit may be issued at our discretion
Non-Returnable Items
The following items are not eligible for return or refund:
Opened or used products
Products damaged due to improper storage or handling after delivery
Orders placed with incorrect address details provided by the customer
Cancellation Policy
Orders can be cancelled only before dispatch
Once shipped, cancellations are not allowed
Contact Us
For any shipping or return-related queries, please contact us at:
Email: support@revanispices.com
Phone: +91738581319